Currently, there is a problem in the Lucky Bag Shop where the probability menu cannot be displayed.

Currently, customers can check the details of the lucky bags in the announcement posted on July 25, but with the 5.0.50 update, customers will be able to check the details within the shop.

We have received inquiries regarding refunds related to this issue, but in accordance with our terms of use, refunds will not be issued except in cases where jewels cannot be used.

  ※ We are not involved in refunds handled by the platforms.  

  ※ We have not received any notifications or inquiries regarding this matter from the platforms.  

We apologize for the inconvenience, and thank you for your understanding.